Question 1

What is the typical turnaround time for orders at Ashley’s Coiffure?

Accepted Answer

A: At Ashley’s Coiffure, we strive to deliver high-quality beauty services and products efficiently. Please allow up to 24 hours for us to carefully prepare your order before shipment. Following this preparation period, the typical turnaround time for delivery is 2-4 working days. This schedule ensures that every product or service meets our professional standards and your expectations. If you have any specific timing needs, we recommend contacting us directly to discuss options.

Question 2

What is Ashley’s Coiffure’s policy on product returns and refunds?

Accepted Answer

A: At Ashley’s Coiffure, due to the hygienic nature of hair products and to ensure the safety and health of all our clients, all sales are final. We do not accept returns or offer refunds on any products purchased. We encourage customers to consult with our trained stylists before making a purchase to ensure the products meet their needs. This policy helps us maintain the highest standards of cleanliness and client care within our salon.

Question 3

How do I book an appointment?

Accepted Answer

1. Click the Menu
2. Select Join the Slay
3. Book your appointment

Question 4

How should I prepare my hair before my appointment?

Accepted Answer

Before your appointment at Ashley's Coiffure Hair and Beauty, ensure your hair is ready for the best results. Wash your hair thoroughly, ensuring your scalp is clean. If you have dry scalp, consider washing with only conditioner. Feel free to bring your own personal haircare products. If preparation steps are not completed, a $15 fee will be charged for washing services. Experience top-notch service at Ashley's Coiffure, your trusted hair studio in Montgomery, AL.

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